Refund policy

Papparabia E-commerce Refund Policy

At Papparabia E-commerce, we strive to ensure your satisfaction with every purchase you make from us. If you are not entirely satisfied with your purchase, we're here to help. This Refund Policy outlines our procedures for refunds, returns, and exchanges.

1. Refund Eligibility

We offer refunds, exchanges, or store credit within [number of days] days of the original purchase date. To be eligible for a refund, your item must be unused, in the same condition that you received it, and in the original packaging.

2. Refund Process

To request a refund, please follow these steps:

  • Contact our customer service team at [contact email/phone number] to initiate the refund process.
  • Provide your order number and details about the item you wish to return.
  • Our customer service team will provide you with instructions on how to return the item.

3. Return Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

4. Refund Method

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

5. Exchanges

If you wish to exchange an item for a different size, color, or style, please follow the same process outlined above for refunds. Once we receive your returned item, we will process the exchange and ship the new item to you.

6. Exceptions

Certain items are not eligible for refunds or exchanges, including:

  • Items that have been used, worn, or damaged
  • Personalized or custom-made items
  • Gift cards or downloadable products

7. Contact Us

If you have any questions or concerns about our Refund Policy, please contact us at [contact email/phone number/address].

8. Changes to This Refund Policy

We reserve the right to update or change our Refund Policy at any time. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting.

Thank you for choosing Papparabia E-commerce!

This Refund Policy was last updated on [insert date].

 

Top